Privacy Policy

At Luckistry, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide while using our platform.

1. Information We Collect

1.1 Player Data

We collect only the player ID for players participating in campaigns. This identifier is used solely for the purpose of serving personalized engagement features.

1.2 End Customer Data

For our end customers, such as organizations using our platform to manage campaigns, we collect the following information:

• Email Address
• First Name
• Last Name

This information is necessary to provide access to the platform and communicate important updates.

2. Purpose of Data Collection

We use the collected data for the following purposes:

• Player Data: To select and deliver the most relevant campaigns to players, enhancing user experience and engagement.
• End Customer Data: To provide access to the platform, facilitate communication, and ensure proper account management.

3. Data Sharing and Disclosure

We do not share your data with third parties. All information collected is solely used for the purposes outlined in this policy. We may disclose data only when required by law or to protect our rights.

4. Data Security

We implement industry-standard security measures to protect your data during transmission and storage, including:

• Encryption during transport using HTTPS
• Token-based authentication to ensure secure access

We continuously review our security practices to maintain a high standard of data protection.

5. Data Access and Modification

End customers can update their email, first name, and last name through their account settings. However, player IDs are immutable and cannot be changed, ensuring the integrity of campaign tracking.

6. Cookies and Tracking Technologies

We use the standard identity cookie provided by ASP.NET for authentication and session management. Additionally, we use Google Analytics to monitor and analyze the performance of our site, helping us improve the user experience. No personally identifiable information is collected through analytics.

7. Third-Party Links

Our platform does not contain links to third-party websites or services. All interactions occur within the secure environment of Luckistry.

8. Contact Information

If you have any questions, concerns, or requests regarding your data privacy, please contact us at support@luckistry.com with the subject line "Data Privacy".

9. Compliance with GDPR

We are fully compliant with the General Data Protection Regulation (GDPR). Our practices ensure that:

• Data is collected with consent and processed lawfully
• Data is accurate, relevant, and limited to the purpose of processing
• Data is stored securely and retained only for as long as necessary
• End customers have the right to access, modify, or request deletion of their personal data

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly to stay informed about how we protect your information.

Last Updated: 20.02.2025